University of Bristol

In 2018, Bristol University went through an extensive transformation. The construction of the Temple Quarter Enterprise Campus was the catalyst for revisiting their digital transformation journey, leaving them to think about the best way to collaborate and communicate across different locations in the city.

As part of this, Surface Hub devices were rolled out to various meeting rooms across the University, becoming central to the way staff collaborated.

It was Hable's job to help embed these devices into everyday ways of working.   

We started with a review of the University’s current plans for new ways of working, commissioned by the Head of Support, IT Services. They were thinking about three big topics: “New Spaces, New Tools & Smarter Working”. 

Our team of consultants then conducted interviews and workshops with key stakeholders. Gaining a deep understanding of the current use of technology and the expected impact of change across different departments.

We focussed on supporting staff with understanding both current and new Microsoft 365 apps, along with the new Surface devices that had been installed. This learning played a crucial role in educating the 1,000 Professional Services staff across the University, and helped them to become proficient in using the new technology.   

“Surface Hubs have been an integral part of ‘new ways of working’ at the University of Bristol. Hubs are proving to be indispensable. People can join meetings from anywhere, helping to make meetings more engaging and inclusive.”

Peter Walker, Head of Support, IT Services

Hable also created an ‘art of the possible’ video to help show others what their working day could look like with modern workplace tools.  

Watch the video below: 

We were delighted to work with the University of Bristol on this new device rollout, and are pleased to see they are already reaping the benefits of using the Surface Hub devices.